Nelson & Nelson Chiropractic

I had a car accident last year in December 14, 2025.II was referred to Nelson & Nelson. One of the best chiropractic that I’ve ever been too. They are very clean, and have a very calm environment. The chiropractor and the staff were amazing. They were very professional. Their goal is to give you the best treatment and I can say that I never thought that when I started my treatment it would help me get better. Thank you Nelson & Nelson for being such an amazing chiropractor and caring about your patients. I highly recommend them! Thank you Eneida Babb for helping me through this process. You’re such a sweet , professional and a caring person.

Nelson and Nelson will take great care of you. They treat you like family. I’ve been coming for like a month now because of my accident and they been helping me along the way and I’m so happy for that. If you are in any kind of pain I advise you you to come check our Nelson and Nelson

Excellent staff skilled in offering tailored healthcare services 24/7. Exceptional customer service consistently! Thank you. Kindness goes a long way!

I been going for therapy services after a car accident and the service provided has been great. The doctors and all the staff are very professional and attentive. They accommodate my concerns and schedule. Thank you very much for making my pain better!

Outdated equipment. Wedges on most tables are worn down and uncomfortable. Been using the same stuff for a long time now. I have been a patient many times before so I would know what im talking about. We will start with the fact that I feel like we could update the waterbeds. And the pillow they give you for your knees are often time so worn down and used they dont provide support. The stim machine sporadically and unexpectedly shocks you very painfully. Didnt feel very good. The g5 sometimes works and sometimes didnt. Same thing last time I recieved treatment g5 was on the brink. The sticky pads for stim machine was cheap and reused on multiple patients. Which isnt very sanitary at all due to MRSA and other diseases that peoples skin carry like bacteria. The treatment nurses rushed all the time to get you out quickly so thet could go home even cut your treatment short. Very unprofessional staff that often times act like they are unable to communicate with you as a patient . Office lady was always snarky and rude before she went on maternity leave , which im thankful for . Speaking of the office lady she was helping out the treatment nurse team and hooked me and my daughter up to the stim machine and extended our 10 min treatment time without our permission to a painful 30 min session. Afterwords I told her i didnt want her to provide treatment to us again. New lady at front desk hailey wasnt bad at all she was pleasant thankfully. Apparently after talking to dr she stated hard to find good people . Been aware of the way they treat patients for awhile , but she wasnt in charge of hiring ! I cant understand how you barely can talk to the patient you are treating. There was only one girl in there that gave treatment that i liked she had blonde hair and was the nicest wish i remembered her name. They only other person at this location that I met is the nice billing lady aneida. She agreed to give me a few treatments or extend me after they used my $2000 medical pay first approved by the owner which was truly appreciated. And another nice charitable thing to do considering i do have frequent flyer miles with this facility. So I give points for the kind heartedness of anieda and the owner. So I think I got maybe a total of 5 extra treatments. As for the last makeup day I was cut short from having due to the dr releasing me before I could get the last treatment which was a bummer. Felt like im only a number not just this time but last time. But last time dr angel was there, and I figured this time maybe things might have changed for the best. They dont provide biofreeze to take home anymore like they used to . And they are always short on icepacks and won't give you another one or let you pay for another one even though you ask multiple times and even if you offer to purchase one. And the popping thing they use on ur back feels like it does nothing only makes a clicking noise ! Dr said we would get to manual adjustments but only manually adjusted me once. I was also informed they will discontinue the biofreeze when it runs out that was one of the best parts i looked forward to and that helped. I wanted to love this place. But I cannot . And hope mills location was way better in my opinion. But i will never go back to nelson and nelson on raeford rd. I will however go back to cross creek chiropractic and see dr thorne for future needs. * updated thorough review * As for why I would return to be a patient, every establishment deserves a 2nd chance because there is always room for Improvement. Last time to be nice I didnt voice my opinions or leave a review. But this time I have to leave some constructive critism so maybe things will change for future patients.