Reinhold Chiropractic Group

I went here about three times I believe when I was pregnant. The last time I went, I was about 32 weeks pregnant. I called to cancel my appointment because I had the flu and was extremely sick. I just wanted to sleep and wait to feel better. They suggested I come in anyway to get adjusted to help kick start me getting over the flu and I could come in last at the end of the day. When I came in, the female who worked there did Webster on me, while laying on my stomach, she pressed down on my spine and the table did not drop and I felt an intense pain shoot to my left side. I instantly made her aware and told her how much it hurt. She kept going and did not inspect or suggest she stopped. I was very concerned and was quiet after that. I went home, told my husband how much pain I was in and how it was excruciating. My friend reached out to the owner and they were unsure what happened to me. Two and a half days later, the pain became so excruciating that I could not function, so I went to the ER. They did an xray fasting forward looking for pneumonia and could not see what was causing the pain. I told them it was on my left side up my ribs and back. I went home, was about to go to bed and coughed when several of my ribs blew wide open. I had been sick with a cough and flu and the doctors told me after investigating and doing a close up xray of the painful spots that my ribs had broken in half and it was due to the adjustment cracking them and the cough being the final push to make them completely snap in half aggressively. I called and tried finding answers several times and they were kind, patient and were baffled. My concern is how after I explained what happened, why did they not suggest an xray or believe they may have cracked my ribs. Why did they keep adjusting after? Why did they not take ownership of it? I thought I was dying and almost did due to it leading to me having preeclampsia that onset after it all happened and having emergency induction to get my son out at 34 weeks after suffering immensely for two weeks. After the initial break, my whole life flipped upside down. I had severe ptsd from this experience. How could they not connect the dots of what they did? How would they not insist they refund the three visits I had with them to at least try something to make it right? I do not believe this was done on purpose, but the lack of awareness, the lack of stopping after a client told them something very painful happened to them mid adjustment, the constant calling and asking for answers to what happened when we couldn’t figure out where the pain was coming from. After I insisted the doctors did a close up xray, they found several of my ribs broken. This very day they adjusted me single handed, cause so much pain and trauma in my life. I am thankful I had military insurance to pay for the emergencies it caused after. What happened cause me immense depression and loss on so many levels. If you go here, be very careful. Ensure you advocate if something doesn’t feel right and make sure you know to tell them to stop if they injure you. I am thankful for the kindness the lady and the male at the front desk showed me. They felt horrible and overall it was such a difficult situation. It has been almost two years since this happened and I am just now able to write a review. Please be very cautious.

Dr Rich and his staff are so awesome. He gave me my life back. When I first went to this practice. I issues from a car accident that prohibited me from having a life. I could turn over let alone walk 30 mins. I could not bend over and cleaning like o normally do. Thanks this entire staff I feel a lot better. I would recommend this office to anyone.

I’ve been going here for about two months, and the staff have been amazingly friendly to everyone every single visit. I honestly don’t know how they keep up with the level of interaction they have with all of their clients, but they do it exceptionally well. Everyone is extremely personable, welcoming, and professional.

Dr. Rich and his team are superior. I highly recommend them to any one. The doctor patient relationship with Dr. Rich is unlike anything you will experience in the world of modern medicine. The level of care and communication that Dr. Rich provides to his patients is simply extinct from majority of medical practices and practitioners these days.

This place is amazing! Everyone is always welcoming and on top of their game! Healing is always happening at this office; you can feel the energy and laughter when you walk through the door. I look forward to my adjustments every week! Chiropractic care has changed my life far beyond what I thought was possible. I hope that you choose this office for your health and living your best life! What are you waiting for?!