Koca Chiropractic

I recently have been experiencing back pain. I called Koca Chiropractic last week and within 1 hour I was able to get in for an evaluation. The office staff were so friendly and kind and made me feel very welcomed. Dr Matt talked with me, answered every question/concern I had, and took X-rays. Then I was able to go over all the results and get an adjustment the very next morning. Dr Koca has been adjusting me, and has answered every question I’ve had. He’s made me feel comfortable, and I truly feel they all care very much about their patients and want to help them feel their best! Thankful for the referral from a friend!!

The entire team at Koca Chiropractic Clinic is truly exceptional, from Dr. Koca to the wonderful front desk staff. After living with chronic pain for years, I was referred to the clinic and am finally seeing results I never thought were possible. Their kindness, compassion, and genuine commitment to helping their patients have made such a meaningful difference in my life.

Flexible scheduling, kind staff, and knowledgeable doctors. I mainly see Dr. Francoeur, and he has been very helpful on alleviating pain, improving my neck and spine health, and keeping me flexible. My golf game has never been better! Thanks, Doc!

Clif notes *Lied to multiple times by front office *Waited 42 minutes after appointment to be seen *Misleading prices *Either did not have or use the very specific piece of diagnostic equipment I requested before making the appointment. *Provided printed material states "research shows" but was unable to cite original sources or case studies for research. Both male chiropractors, and female intern were a delight. If it were just them, I'd happily wait for an appointment every visit. Unfortunately, I have a visceral reaction to being lied to about services offered\provided and charges. As such, I will not become a long-standing client. I know in today's age we largely acknowledge and accept a business or person to lie for the sake of money, but it really bothers me. For reference, I've been going to chiropractors for over 20 years, so it's not my first time at an appointment. Details. Before the appointment, I called to ask questions. I was searching for specific a assessment\tracking machine. I was told they have and use it. I then asked pricing and what to expect at appointments, and followed by making an appointment. I then read back the notes I'd taken to make sure I had the correct information recorded. I was told the initial visit was a "consultation" and would be $99. I arrived and paid before anything else was done. Then, I signed paperwork (that nie not include additional fees) and waited. I then had a brief conversation with the doctors, followed by X-rays that took about 15 min. At that point, the appointment ended. There was no consultation, or feedback, it was just intake information. Then, I was told I needed a 2nd appointment of $50 before any services would be offered or even discussed. So the initial cost is actually $150 (unless there are other surprise charges at second visit). Misleading. The appointment was for 4:45, I arrived at 4:38, and was seen at 5:27. This actually wasn't overly bothersome for me, but I know it would be important to some who may read this. I personally found the front office person unpleasant, but this perception may easily vary from person to person. Many people struggle with mental health, and\or struggles in personal life, and I have compassion for extenuating circumstances she may have been dealing with. Maybe she was having a bad day, or maybe our personalities simply don't align. Either way, I wish her well, but it made my visit less pleasant. After the visit ended and I realized she'd lied to me about several things (equipment, cost, what to expect at the visit, as well as a claim of a legal requirement which upon researching after I left, was discovered to be untrue) I was even more put off by her. Information sheets created by the practice in the waiting room made claims of research conclusions. Over the next few days, I requested specific research papers or studies so I could read them myself (an odd hobby I know, but I enjoy reading things of that nature), they were unable to provide any resources linking to their claims, and I could not find any supportive evidence on my own. I believe chiropractic can be extremely beneficial for many things, and have personally witnessed it's great ability to heal. However, treatment and management is fundamentally different from prevention and the statements made in the provided document appear to be misleading and unsubstantiated at best. If I am able, I'll attempt to attach a photo.

Dr. Koca and his entire staff provide an exceptional level of care and professionalism. From the moment you walk in, the team is welcoming, organized, and attentive, creating a comfortable and stress-free environment. Dr. Koca takes the time to thoroughly explain everything, answer questions, and ensure you feel confident in your care plan. His positive aura, attention to detail, and genuine concern for his patients truly set him apart. The staff is equally impressive; friendly, efficient, and always willing to go the extra mile. I highly recommend Dr. Koca and his team to anyone seeking high-quality, patient-focused care.