Central Street Chiropractic-Dr. Paul Daigle

“I just completed my therapy sessions at this chiropractic office, and I can’t say enough good things about everyone there. The staff, the doctor, and all of the assistants were incredibly professional, kind, and attentive. From the moment I walked in, I felt supported and cared for. I’m so grateful for their amazing work, and I would highly recommend this team to anyone seeking chiropractic care!”

Absolutely great experience over here at Central Street chiropractic. The whole team took care of me so well during my experience with them and I couldn’t be happier. Little to no wait times, in and out of the office with ease. 10 out of 10!

I decided to try a chiropractor because I suffer from migraines. I found Central Street Chiropractic because it was close to me, and I didn't realize there was more than one chiropractic office downtown. During my first visit, I wasn't charged a copay, which seemed unusual. When I asked about it, I was told we would discuss billing at my next appointment. At my second visit, I noticed that the receptionist didn't greet patients; instead, you're expected to sign in on a sheet and wait. After meeting with the chiropractor, he explained my condition and recommended a treatment plan of 24 sessions. My insurance covers 12 visits, and I was comfortable with the costs he outlined: $40 copays for the covered visits and $55 per visit for the 12 sessions not covered by insurance. The issue arose when I was told that all visits had to be prepaid in large lump sums. For the first 12 visits, I would need to pay $480 upfront, split into two payments of $240. After those visits were completed, I would then be billed another $660 for the remaining 12 sessions, also divided into two lump-sum payments. I was told this was the practice's policy. In all my experiences with medical providers, including physical therapy, I have never been required to prepay for future appointments. The arrangement felt unusual, so while the chiropractor stepped out of the room, I looked it up and found information suggesting that requiring patients to prepay for extensive treatment plans can be considered a predatory practice. Whether it's due to their billing procedures or office policy, I was not comfortable paying for care before receiving it. I informed the chiropractor that I would not be moving forward with treatment and would seek care elsewhere. He simply reiterated that it was office policy and wished me luck. What makes the experience stand out even more is that earlier that day, I had accidentally walked into another chiropractic office, Greater Lowell Chiropractic, thinking it was where my appointment was scheduled. After leaving Central Street Chiropractic, I went back to Greater Lowell Chiropractic and asked how they handle billing. They explained that patients pay as they go, which is what I would normally expect from a healthcare provider. The difference in customer service was also noticeable. At Greater Lowell Chiropractic, I was greeted when I walked in, and they even offer parking validation. After my experience at Central Street Chiropractic, I was very impressed with the professionalism and patient-friendly approach at Greater Lowell Chiropractic.

AMAZING! THE TEAM THE DOCTORS THE LOCATION THE HOURS! Friends who became family! I will be returning on my own as i was there due to an accident. I think everyone should have a chiropractor! And if so CENTRAL STREET IS THE ONE!

My experience with Central. st Chiropractic-DR Paul Daigle was wonderful. They are very kind people always ready to help and the service is very efficient. 5 months with Central st Chiropractic I received a very good treatment that allowed me to improve very quickly. I was happy to have this experience with them. Thank you to everyone who works at Central st Chiropractic. Dr Paul Daigle My is Wickly Vendredi