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Beneski Chiropractic Health & Wellness Center
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Google Reviews
My first appointment with Dr. Beneski was stellar and exceeded my expectations on his holistic approach. So I naturally had high expectations for my second appointment and I was really looking forward to it. However, I waited like 30 mins to be seen and then when Dr. Beneski came in, he cracked my neck, tried cracking my scoliosis area that has rods and hooks from my surgery and told me to do pelvic breathing exercises. The appointment was maybe 10 - 15 mins tops. I was flabbergasted. He said he wouldn’t crack that area and I think he forgot. Fast forward to today’s appointment which was my third appointment to give benefit of the doubt. I had to reschedule and when I called, the front desk lady told me she accidentally checked me in with a different patient. I was appalled. She also mentioned the $25 same day cancellation policy. So hearing all this, mixed with my second appointment disappointment, I said I won’t reschedule then. She said okay. I check my account and $20 copay was already charged so I called back right away to make sure she doesn’t charge me twice. The front desk lady said she was going to charge $25 and I asked again because she didn’t answer my question, and she said she doesn’t know what happened. I said that it’s because she checked me in with the wrong patient. At that point she didn’t even say sorry or show any remorse. She said she’ll charge $5. This made me more mad. The right thing to do was for her to try to get me to reschedule so Dr. Beneski does not lose a patient. Instead she didn’t make the right decision and customer service was absolute crap. I am so very disappointed. If the front desk lady was better at her job, I maybe would’ve tried to reschedule. Update since review: They did refund me the $25 cancellation fee and Dr. Beneski reached out personally to apologize several times and tried to make it up by providing me credit to my next few appointments. I did appreciate the effort and trying to make things right, however, it does not change my experience. So I am updating the review to 2 stars.
Beneski is the BEST! Warm, approachable, and really knows it all! 5/5 stars I've been seeing Dr. Beneski for years - he's a very knowledgeable professional and has changed my life through his practice. Not only does he provide chiropractic services, but he also helps with extensive nutrition and GI issues. As someone with the typical corporate "tech neck" and "stiff back", all my tightness slips away after a quick 10-minute adjustment. For digestive issues, he's thorough with discussing your lifestyle and providing relevant supplements from Standard Process. I've advocated for certain supplements to my friends with similar symptoms and they have had positive impacts as well.
Great experience. I’m a physical therapist myself and in town for the Boston Marathon. Dr. Beneski corrected my SI joint alignment as I knew it needed addressed and also gave me great advice to address myself. He definitely knows what he is doing!
John is incredible! Booked after finding this place through Groupon on a whim and couldn’t have expected such thorough care. I’m super impressed with the service, availability and quality of care. I scheduled only a few days in advance and felt fantastic after my session with Dr. Beneski. Highly recommended. I arrived via Uber so not so sure about parking but it was easy to find!
He has been a fantastic help to me and my family. Unfortunately with how long the drive is from hull we had to stop going. We made the 50 minutes one way trip many times to see him, and I can say he has changed our lives. I greatly recommend him as a chiropractor and someone to contact further.
Reviews sourced from Google · not verified by Chirofinder